Return & Refund Policy

Our Promise to You

Easy Returns. Hassle-Free Refunds. Real Peace of Mind.

At FourZees, we know that sometimes things don’t work out as planned — and that’s okay. Whether your item arrived damaged, defective, or just isn’t what you expected, we’re here to help.

You Have 72 Hours to Request a Return
If something’s not right with your order, please let us know within 72 hours of delivery. For example, if your parcel arrives on June 4th, you have until June 7th to reach out and initiate a return.

We’ll do our best to resolve the issue quickly and make sure you’re happy with your experience — even if you simply no longer need the item.

How to Return an Item
To be eligible for a return, please make sure:

The item is unused and unworn.

All original packaging, tags, and accessories are still intact.

The item is in the same condition you received it.

Once we receive your return, our team will inspect it to ensure it meets our return standards. If there are any issues, we’ll contact you directly to discuss the next steps.

Need to Cancel Your Order?
If your order hasn’t been shipped yet, you can cancel by calling us at 📞 0303 455 2222.

Already received your order? No problem — you can still cancel by simply refusing to accept the parcel upon delivery.

How to Start a Return
If your item is eligible for return and not part of our restricted categories, just contact our customer service team at 📞 0303 455 2222. We’ll guide you through the return process and answer any questions you might have.

Refunds Made Simple
Once your return passes our quality check, your refund will be processed promptly. Depending on your selected refund method, here’s how long it may take:

Store Credit – Within 1–2 business days after the quality check.

Bank Deposit – Within 7–12 business days after the quality check.

Credit Card Reversal – Within 1–3 business days after the quality check.

We’ll keep you updated every step of the way.

Items Not Eligible for Return
Unfortunately, the following categories are non-returnable due to hygiene or regulatory reasons:

Ladies Undergarments (including Innerwear)

Skincare Products

Fragrances & Deodorants

Newborn Essentials (certain items, depending on packaging and condition)

Cosmetics (once opened)

All items marked Final Sale

If We Can’t Approve Your Return
In rare cases where a return doesn’t meet our policy conditions, we’ll explain why the request was denied. But don’t worry — we’ll return the product to you at no extra shipping cost.

Questions? We're Here to Help
If you have any questions about returns, cancellations, or refunds, feel free to contact our friendly team at:

📞 0303 455 2222
📍 Block A, Gulgasht Colony, Main Bosan Road, near Punjab College, Multan 60000

Thank you for shopping with FourZees — where care, comfort, and customer satisfaction always come first.